Shipping Policy

When will my order be dispatched?

We will ship your order within the next 2 business days from the order date.

Who will my order be shipped with?
We use Australia Post for all of our shipping.

How long will my order take to arrive at an Australian address? 
Standard Shipping - 3-7 days
(these are guidelines given by Australia Post and we ourselves don't guarantee delivery within these time-frames)

Do you ship Internationally?
Absolutely! Yes, we do :)

How long will my order take to arrive at an International address? 
Usually, International Orders take 4-12 Business days for delivery.  All of our International Deliveries are sent with a tracking number which allows you to track your order throughout transit.

What are the Delivery Costs throughout Australia?
Throughout Australia Standard Shipping is Free, yes you read right - Free Australian Standard Shipping!
 
What are the Delivery Costs for International Orders?
New Zealand - $20.00
USA, China & Japan, - $20.00
Everywhere Else in the World - $20.00
Please note for exceptionally large International orders an Additional Shipping fee may apply.  Dirty Hole Designs will contact you if your order falls into this category prior to your order being shipped.

Will I be charged Customs and Duties? 
International customs and duty charges are set by the customs services in each country.
We have no control over any customs or duty charges that may apply.  

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